Legal Document

db365 Terms and Conditions

Please read our terms and conditions carefully before using db365. This document defines your rights and responsibilities.

Last Updated: January 2026

These Terms and Conditions ("Terms") form a legally binding agreement between the db365 online gaming platform ("Platform", "we", "our") and the user ("you", "your"). By using the website https://db365.cam, registering, or using any service, you are considered to have agreed to these Terms. If you do not agree with these Terms, please refrain from using the Platform.

Important: db365 provides services only to those aged 21 or above. Opening an account by minors is strictly prohibited.

Table of Contents

1

Definitions and Interpretation

The following terms used in these Terms and Conditions have the meanings set out below:

  • "Platform" — The db365 website (https://db365.cam) and all associated services.
  • "User" — Any person who has created an account on the Platform or is using the services.
  • "Account" — A personal user profile created through registration on the Platform.
  • "Balance" — The total amount of funds held in a user's account.
  • "Bonus" — Any promotional credit or reward granted by the Platform.
  • "KYC" — The process of verifying a user's identity (Know Your Customer).
  • "Wager" or "Bet" — Funds spent to participate in any game or event.
2

Eligibility and Registration

The following conditions must be met to open an account and use services on db365:

  • The applicant must be at least 21 years of age.
  • The applicant must provide true, accurate, and complete information.
  • Each person may hold only one account.
  • Opening multiple accounts from the same IP address, device, or payment method is prohibited.
  • The user must be located within a jurisdiction where db365 operates legally.

If any false or misleading information is found in the details provided at registration, db365 reserves the right to immediately cancel the account.

3

Account Management

3.1 Account Security

It is your responsibility to keep your account login credentials (username and password) completely confidential. This information should not be shared with anyone. No one else may use your account. If you suspect any unauthorized access to your account, you must notify our support team immediately.

3.2 KYC Verification

To ensure a safe and transparent environment, db365 reserves the right to verify a user's identity at any time. A copy of a national ID card, passport, or driving license may be requested for verification. Withdrawals may be suspended until verification is complete.

3.3 Account Closure

A user may close their account at any time by contacting the support team. db365 also reserves the right to suspend or cancel an account in the event of a breach of these Terms.

4

Financial Transactions

4.1 Deposits

Payment methods currently available on db365: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳200 for each method. Deposits must be accurate and complete. Partial or incorrect deposits may not be processed.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours. However, this time may increase if additional verification is required. Withdrawals can only be made using the same method used for the deposit.

  • Account verification (KYC) must be completed before submitting a withdrawal request.
  • Withdrawals are not possible until the wagering requirements applicable to bonus funds have been met.
  • If fraudulent activity is suspected, db365 may suspend or cancel a withdrawal.

4.3 Currency and Fees

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Generally, db365 does not charge any transaction fees, however third-party payment providers may apply their own charges.

5

Bonuses and Promotions

5.1 Welcome Bonus

Newly registered users will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳10,000. To receive this bonus, the first deposit must be completed successfully after registration.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times (10x). This means you must wager 10 times the total bonus amount before withdrawing from the bonus funds.

  • Wagering must be completed only on approved games available on the Platform.
  • Certain games may not contribute to bonus wagering.
  • Wagering requirements must be met within a specified time limit from the date the bonus is received.

5.3 Other Promotions

From time to time, db365 organizes various special offers, cashback deals, and tournaments. Each promotion will have its own applicable terms and conditions, which will be detailed on the promotions page. Multiple bonuses cannot be used at the same time unless explicitly permitted.

5.4 Bonus Abuse

If a user creates multiple accounts or engages in fraudulent activity for the purpose of earning bonuses, their bonuses and winnings will be forfeited and their account will be cancelled.

6

Gaming Rules

All games available on the db365 platform are operated by software from third-party game providers (including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, and others). The rules for each game are available within the game interface.

  • If a game result is voided due to a technical error, the funds wagered on that game will be refunded.
  • In the event of a dispute over a game result, the game provider's logs and records will be considered final.
  • The user will be solely responsible if their internet connection is lost during a game.
  • Additional verification may be required in the case of a jackpot win.
7

Prohibited Activities

The following activities are strictly prohibited on the db365 platform:

  • Creating multiple accounts or using another person's account.
  • Placing artificial or coordinated bets for the purpose of abusing bonuses.
  • Using automated software, bots, or any other automated tools.
  • Attempting to hack or gain unauthorized access to the platform's software.
  • Using the platform for money laundering or any other illegal financial activity.
  • Harassing, threatening, or engaging in abusive behavior toward other users.
  • Committing fraud through fake payments or chargebacks.

If any of the above activities are proven, all balances and bonuses in the related account will be forfeited, the account will be permanently closed, and legal action may be taken if necessary.

8

Intellectual Property

All content on the db365 platform — including logos, trademarks, designs, graphics, text, software, and databases — is the intellectual property of db365 or its authorized partners. Reproducing, distributing, or commercially using this content without prior written permission is prohibited.

9

Responsible Gaming

db365 believes in responsible gaming and encourages users to maintain healthy gaming habits. We offer the following features:

  • Deposit Limits: You can set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You can take a break from your account for a specified period.
  • Reality Check: You will be reminded of your gaming time at regular intervals.
  • Permanent Closure: You can permanently close your account if needed.

If you feel you are experiencing a gaming problem, please read our Responsible Gaming page and seek help. Remember — gaming is for entertainment, not as a source of income.

10

Privacy and Data Protection

db365 is committed to protecting users' personal information. We store data using SSL encryption and modern security measures. Personal information is not sold to any third party. For more details, please read our Privacy Policy.

User information may only be used for the following purposes:

  • Account verification and management.
  • Payment processing.
  • Relevant promotional communications (with the user's consent).
  • Compliance with legal obligations.
11

Limitation of Liability

db365 is not liable for the following:

  • Game losses due to loss of internet connection.
  • Failure or delays by third-party payment providers.
  • Technical errors or server downtime.
  • Access to your account by an unauthorized person (if caused by your own negligence).
  • Issues with your own device or network.

Under no circumstances will db365's total liability exceed the actual funds (excluding bonuses) in the user's account.

12

Changes to Terms

db365 reserves the right to amend these Terms at any time. For significant changes, users will be notified via the email registered to their account or through a notice on the Platform. Continued use of the Platform after any changes will be considered your acceptance of the updated Terms.

The "Last Updated" date at the top of this page always reflects the most recent revision.

13

Dispute Resolution

For any dispute or complaint, please first contact our customer support team. We aim to resolve all complaints fairly and promptly.

  • After receiving a complaint, db365 will generally respond within business days.
  • In disputes relating to game results, the game provider's server logs will be considered final evidence.
  • In financial disputes, the payment gateway's records will be verified.

If a resolution cannot be reached through discussion, both parties will attempt to resolve the dispute through independent mediation.

14

Contact

If you have any questions about these terms and conditions, please contact us:

Email: [email protected]

Live Chat: Support available 24/7 in Bengali.

For more information, visit our About Us and FAQ pages.